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Which Framework Applies?

Each framework answers a different question for a different audience. The right starting point depends on what you are trying to do — not which framework you have heard of.

TL;DR

BOLT covers business–IT delivery models and who owns what. SCALE-OPS covers how the platform is governed and operated. DIALOGE covers how a solution is architected and built. SHIELD covers how the platform and solutions are protected. Most real situations span two or more frameworks — this guide helps you find the right entry point.


The Decision

Start with the question you are trying to answer:

"How should business and IT work together to deliver solutions?"

BOLT

BOLT defines the operating model: delivery tiers, roles, accountability, and guardrails for business-led delivery. Start here if you are setting up or restructuring how digital solutions are owned, built, and governed across business and IT.

Relevant pages: Delivery Tiers · Roles & Accountability · Guardrails


"How do we govern and operate the platform itself?"

SCALE-OPS

SCALE-OPS covers the eight capabilities required to run Power Platform as an enterprise service: environments, DLP, CoE operations, automation, lifecycle, performance, and scalability. Start here if you are setting up a CoE, designing an environment strategy, or managing platform health.

Relevant pages: Stewardship · Containment · Operations


"How should this solution be architected and built?"

DIALOGE

DIALOGE covers the seven building blocks of a Power Platform solution: data, integration, AI, logic, operations, go-live, and experience. Start here if you are designing or reviewing a specific solution.

Relevant pages: Data · Integration · Go-Live


"How do we protect the platform and solutions from security and compliance risk?"

SHIELD

SHIELD covers the six security pillars: sight (visibility), harden (data protection), inspect (application review), enforce (policy), lockdown (network and access), and defend (threat response). Start here if you are designing security controls, conducting a security review, or responding to a compliance requirement.

Relevant pages: Harden · Inspect · Enforce


By Role

Your Role Primary Framework Secondary
CIO / CTO / CFO BOLT SCALE-OPS
Business Unit Leader BOLT DIALOGE
CoE Lead SCALE-OPS BOLT
Platform Admin SCALE-OPS SHIELD
Solution Maker / Citizen Dev DIALOGE BOLT
Solution Architect / Engineer DIALOGE SCALE-OPS · SHIELD
CISO / Security Architect SHIELD SCALE-OPS
Compliance / Risk SHIELD SCALE-OPS

By Situation

Situation Start Here
Setting up a CoE Scenario: Launch a CoE
Enabling business-led delivery BOLT: Delivery Tiers
Designing environment strategy SCALE-OPS: Containment
Building a solution DIALOGE Overview
Going live with a solution Scenario: Security Review Before Go-Live
DLP policy design SHIELD: Harden · DLP Decision Guide
Building delivery pipelines Scenario: ALM at Scale
Responding to a security incident SHIELD: Defend
Audit or compliance review SHIELD: Enforce
Platform performance issues SCALE-OPS: Performance

Most Situations Span Two Frameworks

The frameworks are designed to work together, not independently. Common pairings:

Situation Frameworks
Citizen development programme BOLT + SHIELD
CoE setup SCALE-OPS + BOLT
Solution go-live DIALOGE + SHIELD
DLP policy design SHIELD + SCALE-OPS
Enterprise solution architecture DIALOGE + SHIELD + SCALE-OPS

See How the Frameworks Connect for the full picture.